Job Description

Department:  IT

Grade:  13

Reports To:  IT Manager

Classification:  Exempt

Supervises Direct:  0

Supervises Indirect:  0


Under the supervision of the IT Manager, the Programmer Analyst I collaborates across departments to produce needed reports from COR systems (Symitar, ARCU, Temenos), designs and builds SQL tables, and makes critical system parameter changes (Symitar, ARCU, Temenos) to insure systems are updated and working as needed, and Takes on primary operator duties of Symitar.

Critical thinking and technical skills are required to provide the organization with the most viable solutions possible to support the business growth. Adheres to all policies, procedures and standard practices of the organization as well as state and federal laws/regulations. 

Essential Functions & Responsibilities:

75% Writes programs that provides information of the core processing systems to staff as requested; Changes values within the core processing systems to produce results requested or approved by executive staff; Works with core processing vendors for system changes as dictated by special projects or system developments; Creates and modifies symform files as directed; Responsible for the routine updates of the Core processing systems & related critical systems such as Optical, Image Center, etc.; Responsible for design, optimization, and queries for organizational databases; Adds and joins SQL tables as directed to organizations databases; Responsible for database reporting and ETL processing, extracting from data sources (that are not optimized for analytics) and moving it to a central host; Use of SQL, SSRS, SSIS and PowerBI can be expected but not limited to only these; Ability to produce reports in and competent understanding of scanshell; Participates in meetings pertaining to special projects and initiatives to assess changes necessary to the core processing and related systems; Responsible as a first responder in disaster scenarios for core system.

20% Ensures successful completion of the daily processing of system activities by the core processing systems (Symitar and Temenos) and related systems (not limited to) such as E-statements, , optical and other directly related systems.

5% Other duties as assigned

Performance Measurements: 

1.  Ensures the on-time processing of core application activities.

2.  Keeps the IT Manager, and affected operational areas, informed of data processing service interruptions. Keeps all service interruptions to a minimum and schedules all system changes, maintenance and down time outside of normal business hours.

3.  Maintains a professional work environment and team oriented attitude.

4.  Demonstrates an understanding of, and follow the requirements of all regulation compliance,

including but not limited to those of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of
Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD)
as it specifically relates to their job functions. Employee shall be trained annually in BSA/AML compliance.


Knowledge and Skills:


One year to three years of similar or related experience. Two years of programming preferred. Ability to demonstrate basic programming concepts are a requirement.
SQL, and Microsoft Power BI, Powershell, SSIS and SSRS preferred.


(1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g. information technology certifications in lieu of a degree). A bachelor's degree in Computer Science or related technical field preferred, direct education in programming languages essential.

Interpersonal Skills

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.


Other Skills: 

Physical Requirements

While performing the duties of this job, the employee is regularly required to use hands or fingers, handle or feel; reach with hands and arms; talk and hear. The employee frequently is required to stand, walk, and sit. Specific vision abilities required of this job include close vision and ability to adjust focus

Work Environment

Work is performed indoors with some potential for exposure to safety and health hazards related to electronics work. May require periodic travel. There is exposure to potential hazardous conditions such as robbery. Employees are to receive detailed instructions and procedures to follow in
order to minimize risk.

In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which
impose undue hardships on the organization.

Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law. 

This Job Description is not a complete statement of all duties and responsibilities comprising the position.