Job Description

Role:  Processes Incoming and Outgoing Wire Transfers ensuring that OFAC verifications are performed on all parties to the transfer. Distributes Incoming and Outgoing mail, purchases essential credit union forms and stationery, releases departmental office supplies and maintains Iron Mountain record retention process and shredding. Assists with the imaging and indexing of credit union documents. Adheres to all policies, procedures, and standard practices. Adheres to Federal and State Laws and Regulations.


Essential Functions & Responsibilities:

Processes incoming and outgoing wire transfers as received. Performs Office of Foreign Assets Control verification on all parties to the wire transfer.

Distributes incoming and outgoing mail on a daily basis. Processes return mail by coding accounts with bad address flags and warning. Mails letters to members when new address notifications are received from the post office.

Prepares document retention shipments for offsite storage and maintains the record retention process at Iron Mountain.

Images/Indexes credit union documents and assists with maintaining the credit union optical system to ensure that credit union documents are organized and easily assessable. Assists with the reviewing of scanned documents.

Purchases and maintains credit union supplies to include: envelopes, letterhead, withdrawal slips, currency envelopes, night deposit envelopes, business cards, etc.

Maintains the online Office Depot account and processes supply orders for all departments.

Performs all other duties as assigned.


Performance Measurements:

Provides prompt and professional service to all members.

Maintains the integrity of confidential information.

Maintains a professional work environment and business appearance.

Performs all duties in a timely manner and ensure all deadlines are met with minimal errors.

Adheres to generally accepted safety rules/procedures and a high level of safe work practices.

Works as a team member.

Demonstrates an understanding of, and follows the requirements of all regulation compliance, including but not limited to those of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions. Employee shall be trained annually in BSA/AML compliance.

Knowledge and Skills:

Experience: One year to three years of similar or related experience.

Education:  A high school education or GED.

Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.

Other Skills:  Proficient use in computer skills and computer keyboard by touch. Basic Microsoft Word and Excel knowledge.

Physical Requirements:  While performing the duties of this job, the employee is regularly required to use hands or fingers, handle or feel; reach with hands and arms; talk and hear. The employee frequently is required to stand, walk, and sit. Specific vision abilities required of this job include close vision and ability to adjust focus

Work Environment:  Work is performed indoors with some potential for exposure to safety and health hazards related to electronics work. May require periodic travel. There is exposure to potential hazardous conditions such as robbery. Employees are to receive detailed instructions and procedures to follow in order to minimize risk.

In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.